ACAP\SFL TAP Secretary I Fort Polk LA

Company Name:
Serco Inc. (Serco) is the Americas division of Serco Group, plc, one of the world's leading and most admired service companies. Serco serves Federal, state and local governments, along with the Canadian government and commercial customers. We help our customers deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Reston, VA, Serco has approximately 10,000 employees with an annual revenue of $1.2 billion and is part of a $7 billion global business that helps transform government and public services around the world.
Serco recognizes that our employees are our most valuable asset. Our successes directly relate to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. Our employees personally can make a difference. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team.
Serco is an equal opportunity/affirmative action employer committed to diversifying its workforce (M/F/D/V).
Functional Area:
Personnel & Social Services
Our business unit provides support in three major areas: business process services, where we perform the actual function that the process is relate to; business process related software, that helps us manage the various components, the systems associated with the software in the process; and then there is a business process management which is used to help design and track the performance of the specific business process. The business units work supports primarily the Department of Homeland Security, the Department of State, and the U.S. Patent and Trademark Office. We support our clients with a work force of over 2600 Serco and Serco subcontractor employees and provide mission critical support services that primarily support Immigration, Visa Processing and Commerce. The business unit also has approximately 2000 employees and operates at hundreds of locations across the United States and overseas in Korea, Japan, Italy, and Germany. We provide personnel services to military personnel, military families, and civilians working for the military. Our capabilities address a wide range of managed services, as well as the complete military lifecycle which includes recruitment, to active duty through retirement.
Job Description:
The Secretary I carries out recurring office procedures independently, selects the guideline or reference that fits the specific case. The supervisor provides specific instructions on new assignments and checks completed with accuracy. The position performs varied duties including:
Respond to routine telephone requests that require standard answers; refer calls and visitors to appropriate staff. Control and assure timely staff response, and send form letters
As instructed, maintain supervisor's calendar, make appointments, and arrange for meeting rooms
Review materials prepared for supervisor's approval for typographical accuracy and proper format
Maintain recurring internal reports, such as time and leave records, office equipment listings, correspondence controls, and training plans
Requisition supplies, printing, maintenance or other services, type, take and transcribe dictation, and create and maintain office files.
Work is generally performed in a normal office environment where there is minimal exposure to unpleasant and/or hazardous working conditions. Job assignments may require working at client site where working conditions may vary. Travel may be required.
Required Skills and Experience:
Requires High School Diploma or equivalent
Must have two years' related experience and be familiar with standard concepts, practices, and procedures in this field
Applicants must be U.S. Citizens and successfully undergo a background investigation (National Agency Check).
Military Veterans and Spouses encouraged to apply
Job ID: 51390159
Location Information: Fort Polk, LA 71459
Employment Type: Full time

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