Information Technology Specialist (Network/System Administration)

Company Name:
Department of Defense
United States Citizens Term NTE 1 Year 1 Day Full Time Civilian employees serve a vital role in supporting the Army mission. They provide the skills that are not readily available in the military, but crucial to support military operations. The Army integrates the talents and skills of its military and civilian members to form a Total Army.
About the Position:
This position is a TERM position. It is temporary and may be extended up to a maximum of four years.
The surrounding community of Fort Polk is comprised of the towns of Leesville, DeRidder, New Llano and Anacoco. The nearest cities are Alexandria (45 miles northeast) and Lake Charles (55 miles south). The area is considered rural and includes Kisatchie National Forest, which offers hunting and recreational activities located nearby. Also, located near by are Toledo Bend Lake, Vernon Lake and Anacoco Lake for those interested in fishing, boating, swimming
Who May Apply: U.S. Citizens
Using automated network and systems management (NSM) tools, performs proactive network analysis, fault isolation and management tasks related to the network supporting users (e.g., switches, routers, gateways, CSU/DSU, Fiber Optics/DSL/Cable Modems, Firewalls, Media Converters, Line Encryption Devices (TACLAN).
Monitors the performance of production networks, network devices, network software and executive software managed by the organization to reactively detect, isolate and correct incidents.
As a systems administrator perform a variety of functions in the areas of monitoring, reporting and supporting multiple servers on the Local Area Network (LAN). Identifies, reports, and coordinates the operational activities with NEC personnel while monitoring resources (I.E. LAN connectivity, system services, CPU, memory, etc).
Work closely with users, contract personnel, project coordinators and management to design output requirements, describe data elements, and define data flow of information.
Updates the physical configuration of enterprise network hardware and software to meet changing requirements, improve security and performance. This encompasses Internet Protocol (IP) address filtering, knowledge of Domain Name Service (DNS) configuration and system resource allocations of equipment used within continental United States. Technical software application products used include, but not limited to, the following products: BMC Remedy, Secure Shell, PuTTY, Spectrum OneClick, Cisco Prime, SharePoint, and Data Center Infrastructure Management (DCIM).
Decipher, assign and implement Operational Order (OPORD), Fragmentation Order (FRAGO) and Technical Order (TO) tasks generated from the Fort Polk Installation, and the NEC chain of command (106TH Signal BDE & 7TH Signal Command).
In order to qualify, you must meet the education and/or experience requirements described below. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Experience required:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience.
To qualify based on your experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as: developing, testing, managing and implementing new or modified application software and associated database systems. Implementing and managing networks, network devices and network monitoring tools.
For all Information Technology positions individuals must have IT-related experience demonstrating each of the four competencies listed below:
(1) Attention to Detail - Provides accurate and consistent reports (Operational Orders, Anticipated Service Interruptions and Commander Critical Reports) Follows Information Technology (IT) policies, procedures, safety and security measures in using various IT equipment.
(2) Customer Service - Takes a variety of actions to fully understand and meet a customer's needs as it related to complex IT issues. Looks for ways to continuously improve results or outcomes to increase customer satisfaction.
(3) Oral communication- Is clear and articulate when briefing an individual or before a group on Operational issues related the network. Demonstrates effective listening by providing feedback to the speaker in such a way that it is clear that the message was understood.
(4) Problem Solving-Modifies planned actions when necessary to achieve desired results when reading and interpreting Operations Orders. Looks beyond symptoms to uncover root causes of problems when trouble shooting servers, workstations and switches.
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you may qualify if your education meets the definitions below:
Ph.D. or equivalent doctoral degree; or 3 full years of progressively higher level graduate education leading to such a degree; or a
related LL.M. (NOTE: You must attach a copy of your transcripts for verification).
Other Requirements: Clickhere for expanded definitions.
Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
You will be required to provide proof of U.S. Citizenship.
One year trial/probationary period may be required.
Direct Deposit of Pay is Required.
May be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays.
This position requires the incumbent to submit to a pre-employment drug screening test and periodic testing.
Overtime work may be required on short notice.
Shift work may be required to temporarily work extended and irregularly tours of duty to include days, nights, shifts and weekend.
Per DoD Directive 8570.1-M, AR 25-2, the incumbent must meet DA/DoD IT Certification requirements applicable to the duties of the position by obtaining and maintaining commercial IT Certification at the IAT-II Level within 6 months of appointment to the position.
Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
Basis for Rating : Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category.
Best Qualified. Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position.
Highly Qualified. Candidates in this category possess good skills and experience above the minimum requirements for the announced position.
Qualified. Candidates in this category meet the minimum experience requirements for the announced position.
Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority. See Interagency Career Transition Assistance Program (ICTAP) for more information. Additional information about the program is on OPM's Career Transition Resources website.
To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) onThursday, September 18, 2014 to receive consideration.
To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click the Submit My Answers button to submit your application package.
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log intoyour USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log intoyour USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete .
It is your responsibility to verify that information entered, uploaded, or faxed (i.e., resume) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Faxed documents must be completely transmitted by 11:59p.m. Eastern Standard Time on the closing date of the announcement.

The Department of the Army provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the servicing civilian personnel unit. Your requests for reasonable accommodation will be addressed on a case-by-case basis.

The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in theApplicant Checklist (External).
As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
Your resume :
Your resume may be submitted in any format.
If you submit more than one copy of your resume, only the most recent version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent." It is your responsibility to check the status and timestamp of all documents you submit as part of your application.
If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application will be marked as incomplete and you will not receive consideration for this position.
If you are relying on your education to meet qualification requirements : You MUST submit a copy of your transcript if you want to substitute your education for experience. If you claim qualifications based on education, and do not submit a transcript, your education will not be used in making a qualification determination and you may be found "not qualified." See:Transcripts and Licenses
If you are unable to apply online or unable to upload your supporting documents follow the directions located at:Faxing Applications and Documents The Vacancy ID is1208596. You will need the questionnaire,View Occupational Questionnaire, to complete your faxed application

NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position.
If you are determined to be ineligible or not qualified, your application will receive no further consideration.
The documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "incomplete application" and you will not receive further consideration for this job.
The Department of Defense offers an excellent benefits program. In addition to your take-home pay, your comprehensive compensation/benefits package will include most of the benefits described inthe USAJOBS Resource Center.
Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitantinformation sheet.
You may claim military spouse preference, see the information in the Military Spouse Preference Under Delegated Examining Proceduresinformation sheet.
Multiple positions may be filled from this announcement.

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